The organizational structure of an SME defines who does what, who makes decisions, and how teams work together to achieve business goals. When it is less well established, the consequences become apparent quickly: delayed decisions, overlapping responsibilities,...
Blog
The concept of added value in Lean: what every SME leader should know
In a Lean approach, added value is any activity that actually transforms a product, service, or piece of information in a way that the customer recognizes and is willing to pay for. Conversely, waiting, rework, unnecessary travel, double validations or excessive...
Strategic Planning in SMEs: The Concrete Guide to Moving from Intention to Execution
Strategic planning is the process by which a company defines its medium- and long-term directions, chooses its priorities and allocates its resources accordingly. For an SME, it allows them to move from reactive management, focused on emergencies, to proactive...
You may be doing SR&ED without knowing it
One of the most expensive misconceptions about SR&ED is that the program is only for laboratories, pharmaceutical companies or advanced technologies. In reality, manufacturing, agri-food, technology, environmental or construction SMEs can carry out potentially...
Organizational structure: why clarifying it changes everything in an SME
The organizational structure of an SME defines who does what, who makes decisions, and how teams work together to achieve business goals. When it is less well established, the consequences become apparent quickly: delayed decisions, overlapping responsibilities,...
SR&ED Program: Is Your SME Eligible?
An SME is eligible for the SR&ED (Scientific Research and Experimental Development) program if it carries out activities that seek to resolve technological uncertainty through systematic experimentation. This is not only reserved for technology or research companies:...
Performance Indicators (KPIs) in SMEs: A Guide to Moving from Good Intentions to Results
Setting up KPIs in an SME starts with choosing 3-5 metrics that directly reflect the health of your operations, displaying them visually, and reviewing them in regular meetings. No need for sophisticated software. Need for decision and discipline. Most of the SMEs we...
Operational performance: what it means for your SME
The operational performance of an SME, is the ability of your team to achieve its objectives on a regular basis, with the resources available, without everything relying on the same people. This is not a concept reserved for large companies. Every SME can improve it,...
SR&ED tax credit in 2026: What your SME needs to know before missing out
The Scientific Research and Experimental Development (SR&ED) tax credit allows Canadian businesses to recover between 15% and 35% of their eligible R&D expenditures at the federal level and additional credits at the provincial level, which vary by province. For...
Management Dashboard: How to Create One Your Managers Will Actually Use
An effective SMB management dashboard should answer a single question in less than 30 seconds: Are we on the right track? No more. If it takes 10 minutes to interpret it, it will not be used. Simplicity is not a shortcoming, it is a strategic choice. We often meet SME...










