by Support Cassiopea | Jul 13, 2026 | Operational performance
Table of Contents1. Map your processes to eliminate waste2. Automate repetitive tasks, not people3. Track down the hidden costs of non-quality4. Renegotiate your contracts and purchases5. Optimize the energy and use of your assets6. Fund your improvements rather than...
by Support Cassiopea | Jun 8, 2026 | Operational performance
The concept of added value in Lean: what every SME leader should know In a Lean approach, added value is any activity that actually transforms a product, service, or piece of information in a way that the customer recognizes and is willing to pay for. Conversely,...
by Support Cassiopea | Jun 8, 2026 | Operational performance
Strategic Planning in SMEs: The Concrete Guide to Moving from Intention to Execution Strategic planning is the process by which a company defines its medium- and long-term directions, chooses its priorities and allocates its resources accordingly. For an SME, it...
by Support Cassiopea | Jun 8, 2026 | Operational performance
Organizational structure: why clarifying it changes everything in an SME The organizational structure of an SME defines who does what, who makes decisions, and how teams work together to achieve business goals. When it is less well established, the consequences become...
by Support Cassiopea | May 12, 2026 | Operational performance
Performance Indicators (KPIs) in SMEs: A Guide to Moving from Good Intentions to Results Setting up KPIs in an SME starts with choosing 3-5 metrics that directly reflect the health of your operations, displaying them visually, and reviewing them in regular meetings....
by Support Cassiopea | May 12, 2026 | Operational performance
Operational performance: what it means for your SME The operational performance of an SME, is the ability of your team to achieve its objectives on a regular basis, with the resources available, without everything relying on the same people. This is not a concept...
