[et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_title meta=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_post_title][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” link_text_color=”#0C71C3″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Setting up KPIs in an SME starts with choosing 3-5 metrics that directly reflect the health of your operations, displaying them visually, and reviewing them in regular meetings. No need for sophisticated software. Need for decision and discipline. <\/span><\/p>\n Most of the SMEs we meet do not have indicators or if the data exists, the managers do not use it.<\/span><\/p>\n <\/p>\n Three mistakes to avoid when implementing KPIs:<\/span><\/p>\n <\/p>\n There is no universal list. Good indicators are those that reflect <\/span>strategic<\/b> objectives and your <\/span><\/b> teams can influence. Here are some examples by category: <\/span><\/p>\n Finance:<\/b><\/p>\n Operations<\/b><\/p>\n Human Resources<\/b><\/p>\n Sales<\/b><\/p>\n <\/p>\n <\/p>\n Performance indicators don’t manage your SME. They give you information on your processes to better guide your management and decisions faster and with more confidence. The key is to start simple: a few good KPIs seen regularly are worth more than 30 metrics viewed once a quarter. <\/span><\/p>\n At <\/span>Progr\u00e8s Conseils<\/b>, we help SMEs to choose their right indicators and integrate them into their management habits. If you want to discuss your organization’s KPIs, we start with a 30-minute call. <\/span><\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”What is the difference between a KPI and a metric?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n A metric is any measured data. A KPI (Key Performance Indicator) is a metric that is directly linked to a strategic objective and actively monitored. <\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How many KPIs should an SME track?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Between 3 and 7 indicators per department depending on the complexity of the operations. The goal is for each indicator to be actionable and for its owner to be able to explain in less than two minutes what is needed to improve it. <\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Which tool should be used to track the KPIs of an SME?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n The tool is less important than the use. Excel or Google Sheets are enough to get started. What matters is that the information is visible, accessible and updated regularly. Specialized software (Power BI, Tableau) comes next, when discipline is established. <\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Setting up KPIs in an SME starts with choosing 3-5 metrics that directly reflect the health of your operations, displaying them visually, and reviewing them in regular meetings. No need for sophisticated software. Need for decision and discipline. Most of the SMEs we meet do not have indicators or if the data exists, the managers […]<\/p>\n","protected":false},"author":4,"featured_media":1258,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-1259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operational-performance"],"_links":{"self":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/posts\/1259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/comments?post=1259"}],"version-history":[{"count":2,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/posts\/1259\/revisions"}],"predecessor-version":[{"id":1261,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/posts\/1259\/revisions\/1261"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/media\/1258"}],"wp:attachment":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/media?parent=1259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/categories?post=1259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/tags?post=1259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}1. Why SMBs Struggle with KPIs<\/b><\/h2>\n
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2. Which KPIs to choose for your SME?<\/b><\/h2>\n
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3. The 5-step method to implement your KPIs<\/b><\/h2>\n
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Conclusion<\/b><\/h2>\n