{"id":519,"date":"2026-05-14T18:38:11","date_gmt":"2026-05-14T22:38:11","guid":{"rendered":"https:\/\/progres.ca\/?page_id=519"},"modified":"2026-07-23T17:14:42","modified_gmt":"2026-07-23T21:14:42","slug":"operational-performance","status":"publish","type":"page","link":"https:\/\/progres.ca\/en\/services\/operational-performance\/","title":{"rendered":"SME Operational Performance"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(10,10,10,0.24)&#8221; background_image=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2025\/01\/shutterstock_1586720839.jpg&#8221; background_position=&#8221;bottom_center&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;0vw||0vw||true|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(66,66,64,0.2)&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; module_alignment=&#8221;center&#8221; height=&#8221;100%&#8221; custom_margin=&#8221;||||true|false&#8221; custom_padding=&#8221;125px||125px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;44c685b9-d1f6-48f4-92df-f0be22e6979d&#8221; header_font=&#8221;Merriweather|700||on|||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;50px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>SME Operational Performance<\/h1>\n<h1><\/h1>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/progres.ca\/en\/contact\/&#8221; button_text=&#8221;Contact us&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;365992ea-ac3e-400d-b057-2e53faaceb60&#8243; button_bg_color=&#8221;#383748&#8243; button_border_color=&#8221;#383748&#8243; button_font=&#8221;Roboto|||on|||||&#8221; global_colors_info=&#8221;{%22gcid-b247d7e9-2bbc-48fc-81a8-3cd1da3da572%22:%91%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22%93,%22gcid-cda4471f-892e-4743-849d-2cb3737a1499%22:%91%22button_bg_color__hover%22%93}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#7E7A6E&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover=&#8221;#7E7A6E&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F1ECE6&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Tittle&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;3ba54d03-c052-4ac4-9b4b-fac90a063fab&#8221; header_font=&#8221;Merriweather||||||||&#8221; header_2_font=&#8221;Merriweather|700|||||||&#8221; header_3_font=&#8221;||||||||&#8221; text_orientation=&#8221;center&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">You are overwhelmed, you wear many hats.<\/h2>\n<h2 style=\"text-align: center;\">We help you structure, measure and improve.<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>You know your operations could work better, but you&#8217;re short on time. At Progr\u00e8s Consulting, we work directly with your teams to support you. We clarify your processes, we put in place tools that your people will really use. Our approach is field-based, not theoretical.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color_gradient_direction=&#8221;90deg&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Best Beans Row&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; height=&#8221;500px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;4%|8%|4%|8%|true|true&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;3ba54d03-c052-4ac4-9b4b-fac90a063fab&#8221; header_2_font=&#8221;Merriweather|700|||||||&#8221; header_2_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><b>What we do concretely<\/b><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;d467d6d7-c928-4d7e-b4a1-47d920494fa7&#8243; text_line_height=&#8221;1.6em&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Process diagnostics<\/b><span style=\"font-weight: 400;\"> : we map your operations to identify bottlenecks, redundancies and risk areas<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Performance indicators (KPIs<\/b><span style=\"font-weight: 400;\"> ): we define the right indicators with you and integrate them into your management habits<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dashboards<\/b><span style=\"font-weight: 400;\"> : simple, visual and calibrated for your managers, <\/span> <\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Clarification of roles and responsibilities<\/b><span style=\"font-weight: 400;\"> : everyone knows what they are doing and why, freeing up time for what matters<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Continuous improvement (Lean, mapping):<\/b><span style=\"font-weight: 400;\"> we implement a culture of improvement where people are at the center, not just processes<\/span><\/li>\n<li><b>Manager coaching<\/b><span style=\"font-weight: 400;\"> : we accompany, we train, we pass the torch so that the changes last after we leave<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/progretconseilperformance2.jpg&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; height_tablet=&#8221;40vw&#8221; height_phone=&#8221;40vw&#8221; height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Best Beans Row&#8221; module_class=&#8221; et_pb_row_fullwidth sec2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; height=&#8221;500px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/progretconseilperformance3.jpg&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; height_tablet=&#8221;40vw&#8221; height_phone=&#8221;40vw&#8221; height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3%|8%|3%|8%|true|true&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;3ba54d03-c052-4ac4-9b4b-fac90a063fab&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;Merriweather|700|||||||&#8221; header_2_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><b>The results our clients achieve<\/b><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;d467d6d7-c928-4d7e-b4a1-47d920494fa7&#8243; text_line_height=&#8221;1.6em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>An aligned team<\/b><span style=\"font-weight: 400;\"> : everyone understands their priorities and knows where the company is going<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fact-based decisions<\/b><span style=\"font-weight: 400;\"> : clear indicators tailored to your reality, not generic data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Plans that come to fruition<\/b><span style=\"font-weight: 400;\"> : decisions made in meetings become real, tracked, and measured actions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>More stable operations<\/b><span style=\"font-weight: 400;\"> : fewer variations, fewer bottlenecks, more fluidity in everyday life<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>A culture of continuous improvement<\/b><span style=\"font-weight: 400;\"> : where people are at the center of decisions and processes<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F1ECE6&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;3ba54d03-c052-4ac4-9b4b-fac90a063fab&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;Merriweather|700|||||||&#8221; header_2_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Our expertise in organizational performance<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/Gouvernance.jpg&#8221; title_text=&#8221;Governance&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Governance and coaching<\/strong><\/h3>\n<ul>\n<li>Roles and responsibilities of the management team<\/li>\n<li>Governance Structure<\/li>\n<li>Personalized support and coaching<\/li>\n<li>Planning and succession transfer<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/Planification-strategique.jpg&#8221; title_text=&#8221;Strategic Planning&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_15 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h3><strong>Strategic Planning<\/strong><\/h3>\n<\/div>\n<\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_16 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<ul>\n<li>Mission, Vision, Values<\/li>\n<li>FFMO analysis, PESTEL<\/li>\n<li>Business model<\/li>\n<li>Value proposition, differentiation strategies<\/li>\n<li>Strategic Plans<\/li>\n<li>Action plan with objectives, roadmap and deadlines<\/li>\n<li>Management dashboard and indicators<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/Operations2.jpg&#8221; title_text=&#8221;Operations2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_17 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h3><strong>Operations<\/strong><\/h3>\n<\/div>\n<\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_19 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p>Operational Management and Project Management<\/p>\n<ul>\n<li>Support<\/li>\n<li>Tailor-made management<\/li>\n<li>Definition of objectives and deadlines, action plan, implementation and follow-up<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/Processus.jpg&#8221; title_text=&#8221;Process&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Process<\/strong><strong><\/strong><strong><\/strong><strong><\/strong><\/h3>\n<p><strong>Mapping<br \/><\/strong><\/p>\n<ul>\n<li>Business or manufacturing processes, partial or complete mapping.<\/li>\n<\/ul>\n<p><strong>Optimization<br \/><\/strong><\/p>\n<ul>\n<li>Services in process optimization and continuous improvement<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;Services&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;60px||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Tittle&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;3ba54d03-c052-4ac4-9b4b-fac90a063fab&#8221; header_2_font=&#8221;Merriweather|700|||||||&#8221; header_2_text_color=&#8221;#424240&#8243; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><b>We work with you, not above you<\/b><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; admin_label=&#8221;Coffee items&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/icone-1.png&#8221; alt=&#8221;Woman in a hard hat&#8221; title_text=&#8221;icon-1&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;125px&#8221; height=&#8221;115px&#8221; max_height=&#8221;115px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;4f14b183-8d2a-41d5-9459-627258d511e2&#8243; text_font=&#8221;Merriweather|300|||||||&#8221; header_font=&#8221;Merriweather|||||on|||&#8221; header_5_font=&#8221;Merriweather|700|||||||&#8221; header_5_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Execution before reports<\/b><\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;d467d6d7-c928-4d7e-b4a1-47d920494fa7&#8243; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Several firms produce recommendations. We make them with you. Our priority: concrete action and measurable results.  <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/icone-3-noir.png&#8221; alt=&#8221;Woman in a hard hat&#8221; title_text=&#8221;icon-3-black&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;125px&#8221; height=&#8221;115px&#8221; max_height=&#8221;115px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;4f14b183-8d2a-41d5-9459-627258d511e2&#8243; header_line_height=&#8221;1.6em&#8221; header_5_font=&#8221;Merriweather|700|||||||&#8221; header_5_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Simple, not complicated<\/b><\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;d467d6d7-c928-4d7e-b4a1-47d920494fa7&#8243; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">The challenges are different from one SME to another, from one industry to another. We always adapt our approach to your reality, not the other way around.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/icone4-noir.png&#8221; alt=&#8221;Woman in a hard hat&#8221; title_text=&#8221;icon4-black&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;125px&#8221; height=&#8221;115px&#8221; max_height=&#8221;115px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;4f14b183-8d2a-41d5-9459-627258d511e2&#8243; header_font=&#8221;Merriweather|700|||||||&#8221; header_5_font=&#8221;Merriweather|700|||||||&#8221; header_5_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Made for SMBs<\/b><\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;d467d6d7-c928-4d7e-b4a1-47d920494fa7&#8243; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We understand the time, budget and personnel constraints specific to Quebec and Canadian SMEs. No over-engineered solutions. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/progres.ca\/wp-content\/uploads\/2026\/05\/icone-1.png&#8221; alt=&#8221;Woman in a hard hat&#8221; title_text=&#8221;icon-1&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;125px&#8221; height=&#8221;115px&#8221; max_height=&#8221;115px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;4f14b183-8d2a-41d5-9459-627258d511e2&#8243; header_font=&#8221;Merriweather|700|||||||&#8221; header_5_font=&#8221;Merriweather|700|||||||&#8221; header_5_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>We work with you<\/b><\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;d467d6d7-c928-4d7e-b4a1-47d920494fa7&#8243; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">You don&#8217;t deliver a document and you disappear. We implant, we train, we adjust. We accompany, we coach, we pass the torch.  <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F1ECE6&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Tittle&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;3ba54d03-c052-4ac4-9b4b-fac90a063fab&#8221; text_text_color=&#8221;#424240&#8243; header_2_font=&#8221;Merriweather|700|||||||&#8221; header_2_text_color=&#8221;#424240&#8243; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><b>Frequently asked questions<\/b><\/h2>\n<p>[\/et_pb_text][et_pb_accordion toggle_icon=&#8221;&#x3d;||divi||400&#8243; icon_color=&#8221;#424240&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; body_link_text_color=&#8221;#0C71C3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How long does an operational performance mandate last?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">The duration depends on the organization&#8217;s goals and priorities. An initial diagnosis can be made quickly (8-16 hours) to identify urgent needs and put together an action plan. The implementation of solutions can take several months. We are working in stages so that you can see concrete results quickly, very early in the mandate.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where do we start concretely?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We start with a general discussion about your operations, processes, what is going well, what is not going so well. This diagnosis allows us to assess the needs and their priorities. Then, we prepare recommendations, an execution plan and we take action.  <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are your services working for our industry?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes. We work with SMEs in various sectors: manufacturing, professional services, distribution, technology. Operational performance principles apply wherever there are teams, processes, and goals to be achieved.  <\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Video&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#7E7A6E&#8221; custom_padding=&#8221;60px||60px||false|false&#8221; saved_tabs=&#8221;all&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Video Row&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;600px&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Tittle&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;3ba54d03-c052-4ac4-9b4b-fac90a063fab&#8221; header_2_font=&#8221;Merriweather|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><b>Ready to take back control of your operations?<\/b><\/h2>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;texts&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;d467d6d7-c928-4d7e-b4a1-47d920494fa7&#8243; text_text_color=&#8221;#ffffff&#8221; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We start with a 30-minute conversation: you describe your issues, we tell you concretely how we can help you. No pressure, no jargon. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/calendly.com\/julianakhalil-progres\/consultation-gratuite-free-consultation&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Book a free 30-minute call&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;365992ea-ac3e-400d-b057-2e53faaceb60&#8243; button_bg_color=&#8221;#383748&#8243; button_border_color=&#8221;#383748&#8243; custom_margin=&#8221;30px||||false|false&#8221; button_border_color_hover=&#8221;#c99872&#8243; button_border_radius_hover=&#8221;0px&#8221; button_letter_spacing_hover=&#8221;3px&#8221; button_bg_color_hover=&#8221;#c99872&#8243; global_colors_info=&#8221;{%22gcid-b247d7e9-2bbc-48fc-81a8-3cd1da3da572%22:%91%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22%93,%22gcid-cda4471f-892e-4743-849d-2cb3737a1499%22:%91%22button_bg_color__hover%22%93}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#7E7A6E&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover=&#8221;#7E7A6E&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Maximize your SR&#038;ED, map and optimize your manufacturing processes, carry out a strategic planning exercise with knowledgeable experts at Progr\u00e8s Conseils.<\/p>\n","protected":false},"author":4,"featured_media":294,"parent":460,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-519","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/pages\/519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/comments?post=519"}],"version-history":[{"count":10,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/pages\/519\/revisions"}],"predecessor-version":[{"id":1773,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/pages\/519\/revisions\/1773"}],"up":[{"embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/pages\/460"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/media\/294"}],"wp:attachment":[{"href":"https:\/\/progres.ca\/en\/wp-json\/wp\/v2\/media?parent=519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}